Resources · Reviews

Answer the reviews. All of them

A five-star with no reply is a missed chance. A three-star with no reply is a warning. Homeowners read the owner’s answer more than the original complaint.

Reply same week. Name the job if you can. Don’t fight on the listing. Offer to make it right off-thread, then say you did.

Asking for reviews only works if the job was actually good and the ask is a text the same day you wrap.

We don’t invent review counts on this site. When a client signs off on a screenshot of their Google listing, it goes on Results.

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